Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Star Selection (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent price quality ratio. Much better quality than any other 30 EUR mesh. I'll buy again.
Fit and material was perfect. This is coming from a girl that wears Lulu and Alo. She wants more!
Amazing product and quality, the delivery was fast.
The are see-through not totally opaque. Not bad for the cost, but not lulu dups.
👍
Great quality, great fit, beautiful color
My second pair, very soft and comfortable!
Good material, but its one of those that slips
These leggings are my absolute favorite ones! They fit so nicely and they have quite short legs which fit my short legs perfectly.
It is very nice but it slips down. Just keep that in mind, it is squat-proof and true to size overall very pleased with my order.
Fits well and compresses well. Material is very soft and comfortable
Run small, order one size up
I love you, I already have 6 leggings of this brand☺️
Absolutely love these, it’s the 3rd pair I ordered. They are super soft, sit amazing, not see through and durable
Perfect, good quality, ordered few times
Great! I’m 168cm and 65kg, size M fits nice. It’s a bit shorter model, but ok. Fabric is soft and stretchy, somewhat matte. They stay in place, if you take a bit smaller fit than you would usually.
Favorite leggings, very comfy, realistic size
Comfortable and cute. Fit great.
The pest leggings I have ever bought!! Fit great the quality is so good and it nice that there isn’t a stitches in the front. When I wear it it feels likes skin
They endure the friction between the thighs quite a bit. They compress a lot so if you are not sure with the size I would recommend ordering one more, but they do give up a little.
amazing product but got a wrong color