Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Star Selection (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Before the time it came for 10 days. Vivied more, new coming. You can find Bagato. Viddilennya PID the note is not so bad, T. me. Skirting with nothing.
Super backpack! For 2.2 thousand rubles. Total, but the quality is very cool! A lot of pockets, compartments inside, bought for school, son is delighted! Back orthopedic.
Great backpack, in some places there are threads sticking out, but criminal. Many branches. Seller recommended 5 +
At first glance everything is excellent!) only received... Delivery in less than a week from a warehouse in Moscow (for an AliExpress, this is very fast...) is well received (see. Photo). The backpack itself is beyond praise-excellent quality! Let's see how to wear...
Duge class backpack at Spivnyshenni Tsyna-Yakist. Vidomy brand. Thought out design. All-in-all pocket on the Bliskavtsi itself is so and shukav. I recommend the product to Dania.
The backpack is excellent, I buy it for the second time. reliable, stylish, high-quality I recommend.
The backpack looks very good. It is impossible to download that is very roomy, in a similar high-quality backpack of another company you can put more things. But this one wins by Ergonomics. A large number of pockets is very convenient. I do not regret the purchase.
Note very fast delivery 1 week in Odessa, well packed and excellent quality. Comfortable for the city and not long-distance travel backpack. +++ Seller and manufacturer. recommend
Everything is super, Garna akiste, backpacks in this seller I don't get better, let me know what I need, with bagatma with my pockets, everything is thought out before my life
Great backpack. Comfortable, strong, does not get wet. Capacious enough. As a tourist, of course too small. I use for riding a motorcycle. Recommend for purchase! Myself in the future I plan to buy the products of this manufacturer.
Cool backpack, took the same one 9 years ago (old backpack in the photo on the left). And he is still in good condition (I go to work with him). This one bought for trips under things. Excellent quality for this money
As for me, titernu is now the leader in the backpack part. The backpack is excellent, made with high quality, as always with this company. Zippers ride well, there is an opportunity to expand the volume. Like it very much. The seller, as promised, attached a lock as a gift. I definitely recommend for purchase.
Came quickly, misteexpress. The quality at first glance is excellent. The only thing I thought was that he was a little smaller, but for this I will not shoot the star I did not carefully choose. Taking into account the bonuses I took for 15 $, for such an amount just gorgeous.
Excellent, the backpack is bigger, the previous one, which does not open. More and in the folded and unfolded state. Old and new in the photo. New, only probably not so hard. I recommend to buy those who need a very spacious backpack. In the photo-the bought backpack is big!
Protection + Protection + Protection! I'll look in use. Looks good, tactile too. Took it for 2572 P (29 USD) with all the promos. I count the top for my price.
The backpack is great. Made very well. This one ordered a colleague. I saw a one who is already three or four years old, assessed the condition, quality and asked him to order. Colleague satisfied😉
Great, quality, lightweight, functional! I advise you to buy! Compartment separation is convenient. The material is durable, everything is stitched smoothly. Looks decent!
The backpack is just super I dreamed of just that. The delivery is fast. The parcel was packed well. I recommend the seller.
This is the second backpack of this model, the first one bought for my son. the quality is all OK!
All as described. Now you need to check the reliability-it takes time. Hope for quality and reliability-based on people's feedback and store reputation. While 5 stars
I liked the backpack, it is carefully sewn, dense material, many pockets, there is no smell of synthetics.
Item arrived in good shape, fast delivery. Item as described. Good material, good zipper, and good back support
Great backpack, compared to the old one, it is huge, it will fit a lot! The delivery is about 5 days, all the parcels would come like that))))
Quick delivery. Nice bag which has been packaged well during delivery. This is my second Tigernu backpack after my first developed a zip fault after 4 years of use. Lots of pockets and storage that have always worked well for me. The side usb socket is a bonus and connects easily to a power bank. I am looking forward to using it
Great, big backpack for travel and business trip. There are a lot of compartments you can put everything out by way. The seller put the lock as promised.